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Responsibility Outline Primary contact for superior customer service and support; Provide education on all aspects of Employee Benefits programs to clients and employees - benefits, administration, compliance; Solicit, analyze and prepare vendor proposals; Ensure all new plan deliverables are met in a timely and accurate fashion resulting in quality driven account set-up Joined Independent Benefit Services in July 2005 Original native of Decatur, IL. Most recently of St. Louis, MO. Education/Professional Training: Bachelor of Arts, Psychology, Washington University in St. Louis Licensed to sell Life, Health and Fixed Annuities in Maryland Currently pursuing CEBS, Certified Employee Benefits Specialist designation, Wharton School of Business, University of Pennsylvania Employment History: Health Plan Manager and Health Vendor Manager- Worker Benefit Plans of the Lutheran Church Missouri Synod- 4 years Member Service Representative / Managed Care Team Leader, Worker Benefit Plans of the Lutheran Church Missouri Synod- 4 years Professional/Community Organizations Memberships: Member, Society of Human Resources Resident of Bethesda, Maryland Enjoys traveling, volleyball, tennis, and listening to music |
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| Jeff Frederick, GBA Account Manager |
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